Shuntai Kitchen & Bath (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details

1.2 Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders
  • To communicate with you regarding your order or inquiry
  • To provide customer support
  • To improve our website and services
  • To send updates, promotions, or marketing communications (only if you opt-in)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contractual necessity – to fulfill your orders
  • Legitimate interests – to improve services and prevent fraud
  • Consent – for marketing communications
  • Legal obligations – compliance with applicable laws

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Shipping carriers (e.g., DHL, FedEx, UPS) to deliver your orders
  • Payment processors to securely process transactions
  • Service providers (hosting, analytics tools)
  • Authorities if required by law

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Enhance user experience

You can control or disable cookies through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights (GDPR & International Users)

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us at: linda@qzshuntai.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from:

  • Unauthorized access
  • Disclosure
  • Alteration or destruction

However, no method of transmission over the Internet is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including China, where our servers or operations are located. We take appropriate safeguards to ensure your data is protected.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us: